Hi. This is Kira from Walmart’s Customer Service Department. We were extremely disappointed to see such disregard for our customers and products. We are currently conducting an internal investigation and will be taking the necessary disciplinary actions. We’d like to reassure our customers that we are inspecting our electronic merchandise inventory and stand behind the products we sell. If there is an issue with a product you purchase at any location, it will be replaced or you will be refunded.
The associates involved no longer work for Walmart. Since this unfortunate incident, we haven’t received any returns of this merchandise. We stand behind our merchandise and our associates and assure our customers that they can, too.
Hi. This is Kira from Walmart’s Customer Service Department. We were extremely disappointed to see such disregard for our customers and products. We are currently conducting an internal investigation and will be taking the necessary disciplinary actions. We’d like to reassure our customers that we are inspecting our electronic merchandise inventory and stand behind the products we sell. If there is an issue with a product you purchase at any location, it will be replaced or you will be refunded.
The associates involved no longer work for Walmart. Since this unfortunate incident, we haven’t received any returns of this merchandise. We stand behind our merchandise and our associates and assure our customers that they can, too.
Thank you, Kira from Raidious, a third-party social media public relations representative speaking on behalf of Walmart, for clearing that up for us!